Terms & Conditions
All orders will ship FREE within 10-15 days from the completed/processed order date. Most packages are shipped via United Parcel Service (UPS) or United States Parcel Service (USPS).
Free Shipping - ships within 10-15 days of processed/verified order date
Saver Shipping (5.00) - ships within 7 - 9 days of processed/verified order date.
Super Saver (10.00) - ships within 4 - 6 days of processed/verified order date.
Express (15.00) - ships within 1 - 3 days of processed/verified order date.
WE DO NOT OFFER SAME DAY SHIPPING!
We calculate business days only. Shipping timeframes above are based on how long it takes our shipping department to process your order by priority. Shipping timeframes DO NOT mean how long it will take the order to be delivered to you. Please email us BEFORE you place an order, should you require an order to be shipped to you ASAP (extra fee may apply 1- 3 business day delivery- Express)
Orders are usually processed/cleared within 24/48 hours after being placed with Desja Chanel Boutique. PLEASE NOTE THAT CREDIT/DEBIT CARD AND PAYPAL PAYMENTS CAN TAKE UP TO 5 BUSINESS DAYS TO CLEAR WITH YOUR FINANCIAL INSTITUTION.
CREDIT CARD FRAUD IS A FELONY. We will prosecute anyone attempting to misuse a credit card number. We have no tolerance for fraud.
All refunds will be processed within 3 business days from the day we receive the products back. Once we have received the products they will be subject to inspection. If the product/s are in perfect condition, as shipped to our customer, we will process a refund. You will be notified via email at the address listed on your order when the refund has been taken place.
Please feel free to contact us directly if you may have any further questions or concerns.
We appreciate your business!